Contact Us

Chat with a live representative through AVA, the Amica Virtual Assistant.

Phone

We know that sometimes it's easiest to solve problems or to have your questions answered over the phone. Our award-winning representatives are ready to help.

Customer service

Auto, home, marine and umbrella

Weekdays: 6 a.m. - 1 a.m. ET
Weekends: 7 a.m. - midnight ET

Life - Customer service

Weekdays: 8 a.m. - 7 p.m. ET

Sales

Auto, home, marine and umbrella

Weekdays: 7 a.m. - 11 p.m. ET
Weekends: 8 a.m. - 8 p.m. ET

Life - Sales

Monday - Thursday: 8 a.m. - 10 p.m. ET
Friday: 8 a.m. - 8 p.m. ET
Weekends: 9 a.m. - 4:30 p.m. ET

Claims

Auto, home, marine and umbrella

Our representatives are available 24/7.

Life

Weekdays: 8:30 a.m. - 5 p.m. ET


Account and technical help

For technical assistance, call and speak with a representative.

Weekdays: 8 a.m. - 10 p.m. ET
Weekends: 10 a.m. - 6 p.m. ET

Roadside Assistance

Whether or not you have Towing and Labor coverage, we can help you get going again. If you don't have this coverage, you will be responsible for your own additional, out-of-pocket expenses.

For 24-hour Roadside Assistance call:

Mailing addresses

If you would prefer to submit your payments, documents or questions by mail, please send to the following addresses:

Payments

Auto, home, marine and umbrella

Amica Mutual Insurance Company
PO Box 9128
Providence, RI 02940-9128

Life and retirement

Amica Life Insurance Company
PO Box 9700
Providence, RI 02940-9700

Claims

Amica Scan Center
PO Box 9690
Providence, RI 02940-9690

Sales and policies

Amica Scan Center
PO Box 6700
Providence, RI 02940-6700

Find an office

Our local offices welcome your visit. Enter your city and state or your ZIP code to find the one nearest you.